Tamworth window, door and conservatory company Bradley Scott Windows has been accepted as a member of the respected trade organisation Independent Network (powered by VEKA).
The company, based on Watling Street had to go through rigorous vetting before being accepted but, as MD Andy Farrington explains, that is only the beginning of the scrutiny the company must now undergo: “The whole principle of Independent Network is the standard of quality and integrity that it sets for its members,” he added.
“The organisation will not only run a regular audit of factors such as our staff training and use of guarantees but it will actually survey our homeowner customers to monitor how good a job we have done. We have committed to using exceptional products from VEKA UK, and in this way – there’s a guaranteed chain of quality all the way from raw materials to finished installations.
“It’s a tough regime but we are sure we’re up to it, and displaying the Independent Network logo demonstrates to our customers ‘at a glance’ that we maintain the highest standards.
“Thanks to our commitment to quality and high standards, we met all the criteria required by Independent Network and by Which? Trusted Traders. This means you can now find our details listed among the country’s most trusted service providers at both inveka.co.uk and trustedtraders.which.co.uk.” Find our page here.
Bradley Scott Windows has been designing and installing high quality windows, doors and conservatories for customers through Tamworth and the surrounding areas for the last 20 years.
Independent Network was established in 1996 to offer homeowners complete peace of mind; giving the country’s finest installers opportunity to prove their continuous commitment to quality, craftsmanship and service. IN only accepts the very best, and then makes sure they stay that way. As such, the organisation is happy to offer a ten year insurance-backed guarantee on the work of its members across the country.
Over the years, Independent Network members have carried out hundreds of thousands of installations and together they achieve a 98.6% customer satisfaction rating, compared to the industry’s average of just 83%.