Your Peace Of Mind Guaranteed

Think of Independent Network and you automatically think of Peace of Mind

That’s because we do everything possible to make sure your home improvement investment goes on looking and performing as well as the day it was fitted.

We also make sure that, if it should ever need attention, we have given every customer one of the best, most reliable guarantees in the uPVC industry today. It is insurance-backed and it lasts up to ten years.

Our insurance-backed guarantee is underpinned by an insurance policy in the name of Network VEKA covering our liabilities under our guarantees.

 

Why trust an Independent Network member?

All Independent Network member companies across Britain and Ireland has pledged to uphold a series of strict professional standards, covering areas as diverse as installation, surveying and training, and every one is regularly audited to make sure they stay up to scratch.

10 year product guarantee

With a ten year, insurance-backed guarantee from the very best in the industry, you can rest assured we’re delivering more than just customer satisfaction.

You are protected by our customer charter

The moment you sign up, you are protected by our customer charter thanks to the comprehensive system offered by all Independent Network members

Independent Network customer satisfaction questionnaire

With your order confirmation, you’ll receive our Independent Network Customer Satisfaction Questionnaire – complete and return within 28 days of installation to activate your Guarantee Certificate

Insurance-Backed Guarantee Certificate

Independent Network provides you with an Insurance-Backed Guarantee Certificate, and a complete Maintenance Guide to keep your home improvement looking as new for years to come